Our decisions shape who we are and the reality we live in.

Feedback accelerates learning

Feedback helps you better see the reality of world around you. It allows you to correct mistakes and learn faster. Feedback gives you an opportunity to gain empathy by seeing different perspectives, and it shines a bright light on your blind spots, improving your decision-making ability. Better relationships and improved performance are the result. Helpful... more

Write down your decisions

Write down and track decisions to improve your judgment over time. If you are not evaluating your decisions, how do you know you are making the right choices? Good outcomes are not a good indicator of a good decision. How much was due to luck? Making good decisions requires practice. If you don’t track and... more

Have fewer opinions

We are not experts on most things, so why does everyone need to have an opinion on so many issues? It’s very difficult to convince yourself of a new idea if a contradictory idea is already anchored in your thinking. We are too frequently blinded by our own opinions, but we can design decision-making processes... more

Don’t trust your gut

The more complex the situation, the less you should trust your intuition, which is your brain’s attempt to make decisions based on patterns it recognizes from a lifetime of experiences. Unfortunately, our brains can’t process the level of complexity around us, and our intuition can be dangerous when detached from data and analysis. In data... more

Let the best ideas win

Good ideas survive deep skepticism and intense competition. Stress-testing ideas exposes their weaknesses and highlights their strengths. Innovation happens when people are encouraged to put forward their best thinking, no matter their status, power, or tenure. I heard Eric Schmidt, former Google CEO and chairman, speak at the Commonwealth Club in San Francisco. He attributed... more

Make fewer decisions

Create habits and automate decisions to save time and energy. Every decision we make throughout the day requires attention and carries an opportunity cost; thus, creating decision-making systems can make you more productive and less frazzled. Once you build a habit, you make fewer decisions. “We don’t rise to the level of our goals. We... more

Always take the red pill

Always seek out the truth even if it contradicts the beliefs you hold. Self-deceit and ignorance can harm you. In the science fiction movie The Matrix, Morpheus (played by Laurence Fishburne) offers Neo (played by Keanu Reeves) a blue pill and a red pill and the opportunity to understand the true nature of reality. “You... more

Build high performance teams

A group of people will be smarter and stronger than any one individual. Our prosperity has been built on this principle. Cooperation requires a common goal. Banding together to fight off predators. Hunting animals faster or stronger than you. Aligning to fight off other tribes. Born vulnerable, our ancestors were unlikely victors. Lacking the lion’s... more

Rules for decision making

Without rules we risk getting jerked like a puppet, simply reacting to conditions around us. Rules for behavior and communication allow us to work together more effectively, and rules can also help you make better decisions. Just as programming languages provide instructions for computers, decision-making rules become the operating logic of your company. Rather than... more

Taming emotion

Your emotions influence your decisions. Learning to read and regulate your emotions will help you make better choices and build better relationships. When I was nineteen, I spent four months traveling in India to learn meditation. Given the opportunity to experiment with dozens of different meditation techniques, I learned how to witness my thoughts and... more
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