The best way to develop ideas for new services or products is to consider your own problems. What do you find tedious, annoying, or inconvenient? How could you solve that problem or minimize the irritation? Solving your own problem will ensure the problem actually exists. It’s much harder to create a solution for a problem... more
Questions guide your attention toward a destination. Imagine you could look at a map depicting every important decision you’ve made. You would see that at every fork in the road you had faced a question. Your answer to that question determined your next step, which determined your path forward.... more
Like a fish in water, we are swimming in our cognitive biases, which are errors in thinking caused by our brain distorting reality. Our biases are pervasive, highly resistant to feedback, and can cause us to overlook or dismiss crucial... more
“To sin” means “to miss the mark.” And you have missed it. Weak-willed. Timid. Malleable. You are mediocre. How did you let this happen? Why do you continue to let this happen? Your dreams of greatness lie wet and soggy, like a loaf of bread left out in the rain. You can’t stay on course.... more
Most of the time we believe what we hear. And too often we hear—and then believe—things that are not true. But imagine how hard it would be to question every fact and underlying assumption you hear or read throughout the day. Your brain acts like a sponge soaking up conversations with family and friends, daily... more
Following a process helps you improve the quality of your decisions. Too often we let thoughts bang around in our heads and never apply a process to structure our thinking. I created the acronym DO IT (Define Observe Imagine Test) to help me remember the steps. With a little practice, applying this process becomes automatic... more
Career decisions determine where you invest the majority of your time. These important life decisions have a huge impact on your well-being and quality of life—and your risk of being replaced by a robot. In the industrialized economy of the 20th century, most people learned a skill and then worked the majority of their careers... more
Envy causes pain and unhappiness and can even lead to emotional or physical violence. We slip into envy when we resent others for their achievement or good fortune. There are two types of envy. Malicious envy wants the person who has found good fortune to suffer and to be stripped of their achievement, status, or... more
Do you dedicate time to improving your mental fitness? Most of us believe we should take active steps to improve our physical health, dedicating time to exercise and making an effort to eat healthier food. However, many of us don’t think much about enhancing our mental fitness. Go to bed smarter than you woke up.... more
Feedback helps you better see the reality of world around you. It allows you to correct mistakes and learn faster. Feedback gives you an opportunity to gain empathy by seeing different perspectives, and it shines a bright light on your blind spots, improving your decision-making ability. Better relationships and improved performance are the result. Helpful... more